Shipping Policy

Effective Date: August 2026

This Shipping Policy applies to all orders placed through smotayk.com. By placing an order with Smotayk, you acknowledge and agree to the shipping terms and conditions outlined below.

1. Shipping Coverage

Smotayk currently ships orders to delivery addresses located within the United States only.

We do not currently offer international shipping or delivery to locations outside the United States.

2. Order Processing Time

Once payment has been successfully confirmed, orders are generally processed, packed, and prepared for shipment within 1–2 business days.

Orders placed on weekends or U.S. federal holidays will be processed on the next available business day.

3. Order Cut-Off Time

Orders placed before 2:00 PM Eastern Time on business days are generally processed for shipment on the same business day.

Orders placed after the daily cut-off time will generally be processed on the following business day.

Processing times may vary slightly during periods of unusually high order volume.

4. Shipping Origin

Orders are processed and shipped from the United States under the operation of FIBRAXO INC.

Business & Shipping Address:
7500 NW 25 ST # 237
DORAL, FL 33122
United States

5. Estimated Delivery Time

Standard domestic shipping generally takes approximately 5–9 business days after dispatch.

Delivery times are estimates and may vary depending on the destination, carrier conditions, weather, holidays, seasonal demand, or other circumstances beyond our reasonable control.

6. Shipping Fees

We offer the following standard shipping rates for U.S. orders:

• Free Shipping: Orders totaling $49.00 or more

• Standard Shipping: $6.99 for orders totaling less than $49.00

The applicable shipping fee will be displayed during checkout before you complete your purchase.

7. Shipping Carriers

Depending on the destination and order requirements, shipments may be handled by established U.S. carriers, including USPS, UPS, FedEx, or other qualified delivery providers.

The carrier selected for an individual order may vary.

8. Shipment Confirmation & Tracking

Once your order has been shipped, we will generally send a shipment confirmation email containing available tracking information.

You can use the tracking number provided to check the status of your shipment through the applicable carrier's tracking system.

Please note that tracking information may take some time to become active after the package has been handed over to the carrier.

9. Undeliverable or Returned Packages

Customers are responsible for providing complete and accurate shipping information when placing an order.

If a package cannot be delivered due to an incorrect or incomplete address, insufficient delivery information, refusal of delivery, or other circumstances attributable to the customer, additional shipping or reshipping costs may apply.

If a package is returned to us, please contact [email protected] for assistance regarding the available options.

10. Shipping Delays

While we work to provide timely delivery, shipping times may occasionally be affected by circumstances outside our control, including severe weather, carrier delays, transportation disruptions, holidays, peak shipping periods, or other unforeseen events.

We appreciate your understanding in such circumstances.

11. Shipping Policy Updates

We may update or modify this Shipping Policy from time to time to reflect changes in our shipping arrangements, business operations, or applicable requirements.

Any revised version will be posted on this page with an updated effective date. Your continued use of smotayk.com after an updated policy becomes effective constitutes your acknowledgment of the revised Shipping Policy.

12. Contact Us

If you have any questions regarding shipping, order processing, delivery, or tracking, please contact our customer support team:

FIBRAXO INC
7500 NW 25 ST # 237
DORAL, FL 33122
United States

Customer Support Email: [email protected]