Privacy Policy

Effective Date: August 2026

This Privacy Policy explains how FIBRAXO INC (“we,” “us,” or “our”), the owner and operator of smotayk.com, collects, uses, maintains, and protects personal information from visitors, customers, and users (“you” or “your”) of our website and services.

This Privacy Policy applies to information collected through smotayk.com, as well as information provided through related orders, customer service communications, and other interactions with Smotayk. By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Company Information

Full Legal Name: FIBRAXO INC
Federal Employer Identification Number (EIN): 82-2225052
Official Business & Shipping Address: 7500 NW 25 ST # 237, DORAL, FL 33122, United States
Customer Support Email: [email protected]

The Smotayk online business is operated under the authorization of FIBRAXO INC. Zhang Cairong has been appointed as the authorized representative responsible for website operations, customer service coordination, marketing activities, and day-to-day e-commerce administration.

All personal information and data-related activities associated with smotayk.com are managed on behalf of FIBRAXO INC and in accordance with applicable laws and regulations.

2. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you place an order, contact our customer service team, or otherwise interact with our website. This information may include:

• Name

• Billing and shipping address

• Email address

• Telephone number, when provided

• Order and transaction information

• Product-related inquiries

• Customer service communications

• Other information you voluntarily provide

We only request information that is reasonably necessary to provide our products, process orders, respond to inquiries, and operate our online services.

Information Collected Automatically

When you visit our website, certain basic technical and browsing information may be collected automatically through standard website technologies. This may include information such as:

• Device type

• Browser type and version

• IP address

• Pages visited

• Date and time of website access

• Referring website or general browsing activity

This information may be used to maintain website functionality, understand general website usage, improve our services, and enhance the overall shopping experience.

3. How We Use Personal Information

We may use the information we collect for legitimate business purposes, including:

• Processing and fulfilling customer orders

• Arranging product delivery and providing after-sales support

• Responding to product questions and customer service inquiries

• Providing order confirmations, shipping updates, and necessary service communications

• Maintaining and improving website functionality

• Improving product presentation and the overall shopping experience

• Preventing fraud, misuse, or unauthorized activity

• Complying with applicable legal and regulatory requirements

We do not sell or rent your personal information to third parties for their independent marketing purposes.

4. How We Share Information

We may share limited personal information with trusted service providers when necessary to operate our business and fulfill customer requests.

For example, information such as your name, shipping address, and relevant order details may be shared with shipping and delivery providers so that your order can be properly processed and delivered.

We may also disclose personal information when reasonably necessary to:

• Comply with applicable laws, regulations, or legal processes

• Respond to lawful requests from government authorities

• Protect our rights, property, or the safety of our customers and others

• Detect, prevent, or address fraud, security, or technical issues

We do not authorize third parties to use customer information for purposes unrelated to the services they provide to us.

5. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Access to customer information is limited to individuals and service providers who reasonably need the information to perform their business or service responsibilities.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding the personal information we maintain about you. These may include the ability to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of personal information where applicable

• Ask questions about how your information is collected or used

• Opt out of certain non-essential communications

To make a privacy-related request, please contact us using the customer service information provided below. We will review and respond to your request in accordance with applicable laws.

7. Children's Privacy

Our website is intended for general consumers and is not directed toward children.

We do not knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information to us without appropriate authorization, please contact us at [email protected]. If we determine that such information has been collected improperly, we will take reasonable steps to delete it.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. These third parties may have their own privacy policies and information-handling practices.

This Privacy Policy applies only to smotayk.com and does not govern third-party websites or services that we do not control. We encourage you to review the privacy policies of any third-party website before providing personal information.

9. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal and regulatory requirements.

When changes are made, the updated version will be posted on this page with the revised effective date. Your continued use of smotayk.com after the updated Privacy Policy becomes effective indicates your acknowledgment of the revised policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us using the information below:

FIBRAXO INC
7500 NW 25 ST # 237
DORAL, FL 33122
United States

Customer Support Email: [email protected]